Support
Close Call is built and supported by one person. I read every email and answer as quickly as I can.
Contact
Email: support@almstedt.studio
Response time: usually within 24–48 hours.
When you write in, it helps a lot if you include:
- Your device (e.g. Pixel 8, Galaxy S24, iPhone 15)
- Your Android or iOS version
- The game version (shown on the main menu)
- Which mode you were in, and what happened
Common questions
How does scoring work?
Each round draws a target. You have five dice and three rolls, and your banked total only ever grows. Landing exactly on the target pays the most; the further off you finish — short or over — the less you keep. Ten rounds make one run and one score.
Free pick vs Faces — which should I play?
Free pick lets you bank any single die at a time, so it is the forgiving one. Faces banks every die showing a chosen number at once — coarser control, which is what makes an exact hit satisfying. They keep separate leaderboards because the scores are not comparable.
What is the gold die?
Roughly one counter in twenty carries it. Claiming it pays ten chips and gives you a die that stays for the rest of the run — the only one you set by hand instead of rolling.
How do I reset my progress?
Scores, statistics, coins and purchases live only on your phone. Uninstalling and reinstalling clears everything and starts you fresh.
Does it work offline?
Yes — always. Close Call never connects to the internet, so there is no account to lose and nothing to sync. If something looks wrong, closing and reopening the app is usually enough.
Report a bug
Found something that should not happen? Email the steps to reproduce it, and a screenshot or recording if you have one. Every report gets looked at.